Ababil’s Returns, Refunds & Exchange Policy:
At Ababil, we strive to provide high-quality computer parts, accessories and electronics at Ababil Store. Please review our return policy before making a purchase.
A-Policy:
1. We accept returns for defective and non-defective product if shipped back within 3 days of receipt.
2. We accept exchange if product is not used and package is in original condition.
3. Our return method for all products is ‘By mail’.
4. We will provide Free 'Return label' to download and print.There is no 'Restocking' fee
A-1, Eligibility for Returns:
All products are tested before dispatching to our customers. Incase you changed your mind after receiving your order, you can return it within 3 days. However, we will not accept returns under the following conditions:
a. Products which are used, or damaged during the use by buyer.
b. Product after 3 days of receipt.
c. The product is unsealed, opened, and in no original packaging.
d. Products damaged during shipping must be reported within 24 hours of delivery, along with a clear unboxing or package opening video showing the condition of the package and the product.
e. The Backorder items are final sale and cannot be returned or exchanged.
f. The items which are working well, if Opened, unsealed or packaging is broken, are considered sold and cannot be returned
A-2, Additional non-returnable items:
a. Gift cards,
b. Downloadable software
c. Some health and personal care items.
B- Return Process:
1. The customer is responsible for the return shipping cost.
2. Contact our support team at info@ababil.com.pk within 3 days of purchase.
3. Provide your order number and proof of purchase.
4. If the return is approved, you will receive instructions on how to ship the item back.
5. Please do not send your purchase back to the manufacturer.
6. There are certain situations where only partial refunds are granted:
C-, Refunds Policy:
a. Once we receive and inspect the item, we will process a refund using your original payment method.
b. Refunds will be issued only if the item meets our return conditions as stated above in this policy.
Governing Law: These Terms and Conditions of the policy are governed by the laws of the Islamic Republic of Pakistan. By placing an order or using our services, you agree that the courts of Swabi, K.P.K (including the relevant Consumer Courts) shall have jurisdiction over any dispute arising in connection with our products or services